Privacy Policy

PRIVACY POLICY

When you browse our website, you may be required to provide us with personal data. Solesino is committed to protecting your privacy and ensuring the highest level of protection for your personal data during your visits to the website, in accordance with applicable law and the General Data Protection Regulation (GDPR).

Responsible for processing personal data

The person responsible for the collection and processing of personal data is Solesino, a simplified joint-stock company with capital of €100, registered in the National Register of Companies under number 987 846 286, whose registered office is located at 91 rue de Maubeuge 75010 Paris.

Purpose of the collection and processing of personal data

The processing of personal data is necessary for the performance of the contract between a buyer and SAS Gioia FACTORY, for the application of a legal obligation or when the consent of the user or buyer has been given for specific purposes.

The personal data collected is used and is necessary for the following purposes:

- Managing your newsletter subscription

- Management of your customer account

- Management, monitoring and delivery of your order

- Establishment of the invoice

- Customer relationship management, order tracking, after-sales service, product returns and refunds

Data collected

The personal data collected and processed include your surname, first name, title, telephone number, postal address, email address.

Solesino undertakes to collect only the minimum amount of personal data necessary for the various purposes mentioned above.

Recipients of personal data

As part of its business, Solesino will be required to transmit the personal data collected to its sales and marketing department, in the interest of good customer service management and your customer experience.

They will also be transmitted to the following third parties:

- Shopify Inc as host of the website and for sending transactional emails;

- Google Analytics and Facebook as audience tracking tools;

Duration of storage of your personal data

Personal data is retained for the duration of the business relationship and then archived for an additional period. Data concerning your profile and customer account, data concerning your browsing and/or behavior on the site, as well as data relating to an order on our site are archived for a period of 3 years from your last activity on the site or on an electronic communication medium linked to Solesino. After this period, the data will be deleted.

We can also delete them at any time, upon simple request from you (see “Consumer rights regarding personal data”).

However, your personal data may be subject to additional archiving after the aforementioned periods in order to meet our tax and accounting obligations, such as the obligation to retain invoices relating to purchases for a period of 10 years (Article L. 123-22 of the French Commercial Code).

Security measures on personal data

As the controller of your personal data, Solesino undertakes to take all necessary measures to ensure the security and confidentiality of the data transmitted.

Consumer rights over personal data

You have the right to request from the data controller access to your personal data, rectification or erasure of your data, or restriction of processing. You also have the right to object to this processing.

Furthermore, to facilitate access to your rights, each newsletter sent by Solesino offers you an unsubscribe link allowing you to easily unsubscribe from the brand's newsletters and news with one click.

To exercise your rights, you can make a request at any time by mail to the following postal address: SAS Gioia Factory, 91 rue de Maubeuge 75010 Paris.