For mainland France and Monaco:

• Free delivery to a collection point from €80 of purchases and to your home from €150
  
• Delivery to a relay point with Chronopost pick-up: €4.90
  
• Home delivery with UPS Standard: €9.90
  
• Express home delivery with Chronopost: from €12.90 to €22.90 depending on the order amount
  Outside France: Delivery costs vary depending on the destination and are calculated at the time of payment.

We prepare your orders within 24 hours, and you will receive them within 2 to 4 working days in mainland France.

⦁ EU: Belgium, Luxembourg, Germany, Netherlands, Austria, Ireland, Italy, Portugal, Spain, Denmark, Hungary, Poland, Sweden, French overseas territories

⦁ Outside the EU: United Kingdom, Switzerland, Norway, USA, Canada, Korea, United Arab Emirates, Qatar, Saudi Arabia, Hong Kong, Australia
Shipping costs are calculated based on destination and specified at checkout.

We understand that shipping fragile dishes can be a source of concern, which is why we make it a point to package your items carefully!
In an environmentally friendly approach, our packaging is made entirely of paper. Each piece is protected by honeycomb paper and wedged with thick, sturdy cardboard to ensure its safety during transport.

We make every effort to carefully package each product, but if you notice any breakage upon receipt, please send us a photo to support@solesino.fr . We will send you a replacement product at no extra cost.

As soon as your order is shipped from our warehouse, you will receive an email containing the tracking number of your package.

If an item does not suit you, you have 15 days to return it to us in its original condition.
Attention :

⦁ Return costs are your responsibility, and you are free to choose the carrier of your choice.
⦁ Delivery costs are not refunded, only the amount of the returned item is taken into account.
⦁ The item must be well protected to avoid any damage during the return. Once the package is received and checked at our premises, we will process the refund within 15 days, provided the item is intact.
For detailed procedure, please contact our customer service at support@solesino.fr .

Yes, our plates are dishwasher safe but not microwave safe!
For more details on our manufacturing method, see this page.

All our designs are created by Solesino, inspired by the Italian art of living. We also collaborate with brands and illustrators to create unique designs.

Our pieces are carefully crafted in our partner workshops in Italy, on the Amalfi Coast, in Puglia, in Sicily, in Tuscany, in Veneto... Each piece is painted and made by hand, a meticulous work that requires great craftsmanship.

To help you choose the perfect size, we have prepared a detailed size guide.

Absolutely! Don't hesitate to request our professional catalog, which includes our collections and exclusive B2B products. To learn more, contact us via the contact form or send us an email to: contact@solesino.fr . We will get back to you within 24 hours.

Go here for more information.

Write to us using our contact form!